This page lists all known issues to fix connectiviy problems with Beam.Give me more information
This page lists all known issues to fix connectiviy problems with Beam.Give me more information
For a factory reset, first turn Beam completely off; either by switching off the light switch on the wall or unplugging the power cord. Then switch it back on with the light switch on the wall or plug in the power cord. Two seconds after powering it, hold the button on Beam for 3 seconds.
Important: when performing factory reset or updates, never disconnect the power!
Hmm.. that is not supposed to happen. If Beam appears to be turning on, but doesn’t project a screen, try turning Beam on and off again. Turn Beam completely off, either by switching off the light switch on the wall or unplugging the power cord. Then switch it back on with the light switch on the wall or plug in the power cord. If Beam still doesn’t project a screen, or doesn’t turn on in the first place, please contact our customer service at email@example.com and we will try to help you the best we can.
Try a factory reset. After the factory reset the update should start again.
If you visit controlmybeam.com, the website should give you a list of your beams. If your Beam doesn’t show up, check the following:
– Is your beam switched on? If it is switched on, it should show in the list.
– Does Beam have an internet connection via your WiFi?
– Is the computer or laptop you are using on the same WiFi network as Beam? It could be that Beam is on your wireless while your computer is on a different network or subnet.
– If you also have the beam app, check if that app works. If the beam app works you might want to update your browser to the latest version. The web interface works on the latest versions of Chrome, Firefox, Safari and Internet Explorer.
– If your browser is up to date, it could be that your router is blocking the signal. Check the security settings of your router.
If you checked all of the above and the web interface still isn’t working, please contact our customer service at firstname.lastname@example.org .
The next button is located in the bottom right of your Beam display screen. Use the touchpad in the Beam Remote app or use the mouse in the webinterface.
The ‘undiscover new version’ message which pops up when you click on ‘check for updates’ means that there is no update available yet. Our research team is currently working on an update.
Be sure to put the volume of your Beam at max level by using the slider of the Beam Remote app / webinterface. If the problem still exists, it might also work to install an app on Beam like ‘Soundabout’ or any app similar to it. This could fix the ‘no sound’ and other audio issues. Try it out, I hope it works!
The cursor will always be ‘in’ the display, but it will automatically hide after a few seconds of inactivity. If your cursor appears to be missing, try swiping the touchpad and your cursor will reappear.
When you go to ‘All apps’ on your beam, you will see a list of apps which are available on your beam. However, not all of these apps appear in your display screen. You will therefore have to scroll down with the Beam Remote / the web interface in order to display the rest of your apps! You can scroll by holding the circle in the bottom left corner and then use the touchpad in the Beam Remote app on iOS or Android. In the webinterface via controlmybeam.com you can use your scroll wheel, arrow keys or touchpad to scroll.
You can screw the fitting of Beam into:
Any existing E26/E27 light socket. Make sure the light socket is switched of. Check if there is enough space in the lamp itself before screwing Beam into the socket. Beam should always have enough space to vent the warm air, so make sure that you don’t fit Beam in a space that is too small without air around it.
Or the Beam power cord. Screw Beam into the E26/E27 socket of the power cord. Afterwards, plug the power cord in a surge protector or a wall outlet.Give me more information
Go to beamlabsinc.com/apps to check out all the apps that are available. If you don’t have an iPhone, iPad, Android smartphone or Android tablet, you can control Beam by going to the website controlmybeam.com.Give me more information
Exciting! Push the ON/OFF button once or plug in the power cable and Beam will turn on automatically. So there is no need to press any buttons at all.Give me more information
In order to adjust the focus of Beam simply turn the wheel on the front side of Beam until you have that crisp and sharp projection you were expecting.Give me more information
By rotating the frontal ring of Beam you adjust the position of the projection. The frontal ring does not turn 360 degrees around, so be gentle with it. You can always just use the Beam app to flip the image completely.Give me more information
Beam has a button to switch between the different modes. By shortly pressing the button, you switch between the standby mode, the light mode, the projection mode and then back to the standby mode.
If you keep the button pressed for 2 seconds Beam will shut down completely.Give me more information
The following page gives you more information on how to connect Beam to your home Wi-Fi.Give me more information
By shortly pressing the button on the side of Beam, you switch between the standby mode, the light mode, the projection mode and then back to the standby mode. So keep on pushing that button, until you reach the preferred mode.
By the way, you can also use the app to switch between modes!
You can dim the light via the app.
Beam is equipped with a smart computer that runs on Android. It comes with a set of pre-installed native Beam apps. You can use these apps to set any kind of actions. You make the rules, and Beam will follow your rules without question! Just tell Beam what to do, when something you define happens. Like play a Youtube movie when you come home or even show you the latest news when you wake up.
Don’t confuse the Beam apps with the Beam Remote app for your smartphone or tablet. The Beam Remote app is the remote control for your Beam. In contrast to the Beam apps, it is not installed on Beam itself, but on your smartphone or tablet.
You use the Android Remote app to control Beam. You install it on your Android smartphone or tablet and you can use it to show things on Beam or control the mouse and keys. Beam itself also runs on Android. So you also run apps on Beam itself, but you control them with the iOS or Android Beam Remote app.
Beam Weather, Beam Actions and Beam Clock. But also Google apps, like Maps, Youtube, Gmail and many more. Next to that, you can install any app you like from the Play Store.
You can change the time in the settings. To do this, click on the settings button on your phone with the Beam Remote-app (or on your pc via www.controlmybeam.com). In settings, go to ‘ Date & time’ which you will find below System (you will have to scroll down for this). You can now adjust the time and/or the time zone automatically or manually.
If you use the Beam Remote-app, in the bottom part of your screen tap the Home symbol to let Beam go to its homescreen. Press the Back arrow to go ‘back’ on Beam.
If you use Beam with the webinterface via www.controlmybeam.com the Home and Back buttons are displayed at the bottom left of your screen.
Go to the app called Play Store. You can find this app by using the Beam Remote / web interface and press on the ‘All apps’ button located on the bottom of your screen. Use the cursor to scroll downwards and select the app ‘Play Store’. You can now download any Android app you like!
Beam is designed to be ‘always’ on. When you only want Beam to go into standby mode, you can push the button on Beam (the button will cycle Beam through: projection on, LED light on, standby) or you can push the ON/OFF button in the Beam Remote app. Only when you completely power Beam down, the lights will be turned on. The only way to completely power off the Beam is by disconnecting the power source.
To set up the actions, go to the ‘Beam Actions’ app. Then select ‘Create new action’. You will now be asked to select an ‘if’.
‘If’ means that your Beam will only perform a certain action at the selected time/event of your choosing (for example, every morning at 07:00 AM, or if you receive an e-mail notification).
Next, you will be asked to select a ‘THEN’ action, which means that your Beam will ‘do something’ when your IF action occurs (to continue the example, every morning at 07:00 AM (IF), you can play a sound for alarm and/or open an App (THEN)).
There are several ways to stream music, videos and photos to Beam:
1. Streaming from an iOS device to Beam.
To stream files from your iPhone/iPad/Macbook, use the function called ‘AirPlay’. Please see this website for a great tutorial.
In the AirPlay menu select AirReceiver (Beam-v1).
2. Streaming from an Android device to Beam.
If you have a smartphone/tablet which runs on Android, you can install BubbleUPnP or other DNLA streamers on your Android smartphone to stream pictures and video’s to Beam. We have created a guide for Bubble UPnP which you can find here.
3. Streaming from your computer to Beam
From Windows (vista or newer) you can right click on an image or video and select ‘Play To’ and then select ‘AirReceiver (Beam v1)’.
You can transfer files to Beam in multiple ways.
First off, there are a lot of applications which provide a cloud storage system, such as Dropbox. You can upload files from your PC to Dropbox and access the same files if you download the Dropbox application on Beam. Pretty simple!
The second option is by using FTP software (File Transfer Protocol). You will have to install an FTP server application on your Beam, and a FTP-client on your PC in order to connect to the FTP server. Then you will be able to transfer files between both your PC and Beam. FTP has the advantage of transferring files rapidly, but it might be a bit hard to understand and set up at first. For this purpose, we have made a walk-through on how to get FTP working on Beam!
Yes, it is. On Android devices: open the Google Maps app on your smartphone. Next, hold your finger on a place you want to display until a red pointer pops up. After that, tap the street name window which appeared on the bottom of your screen. Finally, press the ‘Share’ button and share it with the Beam Remote app.
On iOS devices: you can mirror your screen using Airplay. After you have established the connection between your Apple device and Beam, open Google Maps. Now you can use Google Maps on your iPhone/iPad and display it with Beam.
If you have downloaded the newer version of Spotify on your smartphone/tablet/pc and on Beam, you can use a feature called ‘Spotify Connect’. This feature will allow you to directly play Spotify from your device to Beam, or vice versa. Spotify has made a detailed guide for Spotify Connect which you can find here.
Android: open the YouTube video that you want to display with Beam. Press on the share button on the top right of your screen (the symbol is an arrow pointed to the right). Finally, tap the Beam Remote. Now you can share your video with Beam.
iOS: You have to use the function called ‘Airplay’ to display the videos to your Beam. In the AirPlay menu select AirReceiver (Beam-v1).
Please note that you can also watch YouTube videos directly with the preinstalled YouTube app on Beam!
Via VNC programs/apps like Teamviewer you can copy your PC display onto Beam. Please follow the required steps provided by these programs. You can install these programs on Windows and Mac. If your Mac supports it, you can also use AirPlay to mirror your screen to Beam. In the AirPlay menu select AirReceiver (Beam-v1).
The following page will give you instructions on how to mirror your device’s screen to Beam.Give me more information
Please note that Beam itself has a small computer inside that runs on Android. This means that you have to install the apps on your Beam, using the Google Play Store app on Beam, in order to use them.
Instead of downloading apps, you can also choose to mirror your screen display to Beam.
Some applications also support sharing, such as YouTube and Google Maps. If you use these apps on your smartphone/tablet, you can choose to display the screen to Beam by clicking on ‘share’ and share to ‘Beam Remote’.
If you want to use for example PowerPoint or Keynote presentations on Beam, then Google Slides is an excellent way to upload and easily access and view your presentations on Beam. Follow these steps:
– Make a presentation on your computer, for example with PowerPoint. Please visit this site for supported file types.
– On your computer, navigate to Google Slides and enter your Google account. Please note that you need to login with the same Google account you use on Beam.
– Upload the presentation file to Google Slides. Click here for more details.
– Install the Google Slides app on Beam by using the Google Play Store.
– Open Google Slides on Beam and select the uploaded presentation.
The Beam Remote app is the remote control for your Beam. With this app, you can control your Beam with a keypad, touchpad or keyboard. But the fun doesn’t stop there! You can also dim the lights, change the volume and flip the projection of Beam.
It’s available for iOS and Android. If you have a different device, you can go to controlmybeam.com and use the webapp to control your Beam. Just as easy!
Go to beamlabsinc.com/apps to download the apps.
If you have a device that doesn’t run on iOS or Android, you can go to the website controlmybeam.com and use the webapp to control your Beam. Just as easy!
Yes, you can! On your device, open the Beam Remote app and click on the button ‘settings’. This will open the ‘system settings’ on Beam. You can also go to the ‘All Apps’ list on Beam and open the system settings there.
Use the Beam Remote app to navigate to ‘Language and input’ in the left side of your Beam screen, and click on it. Scroll down in the right side of your screen and click on ‘Pointer Speed’. You are now able to change the speed of the cursor by moving the slider to the left (to make it slower) or to the right (to make it faster).
Beam is made from PCABS V0 and coated with soft touch paint in RAL 7021. The cable is RAL 1018 and nylon braided with rubber fitting cover.
Light: 24 x LED light
Sound: 2 x 2 Watt speakers
Android computer: 1.3 GHZ dual core processor, 8GB storage
Wireless: Bluetooth 4.0, Wifi B/G/N
Projector: LED Pico projector (854 x 480), 100 Lumen, 20.000 projection hours
Power: Light socket powered E26/E27
Beam itself runs on a custom version, based on Android 4.2.2. Because Beam is running Android, you can install any app available in the Google Play Store.
Beam can project up to 120-inch widescreen. The throw ratio of Beam is 1.6:1 (distance:width). That means that for every 1.6ft distance, the projection will become 1ft larger. So at a distance of 6ft your screen will be 3.75ft (1.1m).
Beam supports different voltages and works on 110VAC up to 240VAC for 50/60Hz. This covers the standard power line voltage levels for most countries in the world.
We will ship a cable with the plug that is used in the country of your delivery address. If you have a preference, please specify this in the ‘notes for the seller’-section when you enter your shipping info.
The projector has 100 Lumen.
Now you are probably thinking: Is a brightness of 100 Lumen strong enough? With 100 Lumen you can easily see what Beam projects when you are inside during daytime. During development we had to add a brightness adjustment, because it was even too bright in some instances. So, to answer your question: yes, 100 Lumen is strong enough.
Beam has a brightness that is comparable to a 30W normal light bulb.
Nope, unfortunately it is not. But… the LED has 20.000 projection hours. If you project 10 hours a day you will be able to do so for 6 years!
Beam does not provide any sockets for these devices.
Unfortunately, we currently don’t have new power cords available for order. However, there are a lot of web shops where you can order such a power cord! For example, you can purchase a US-plug for Beam on this site.
When you place an order you’ll receive an order confirmation a few minutes later via e-mail. At this time the order enters our system and we automatically reserve your product. We will then review your order as soon as possible and arrange shipping. When we are ready to ship out we will automatically send you an e-mail containg a tracking number, so you can follow your order.
We ship internationally with United Parcel Service (UPS) from our warehouse in the Netherlands. Generally speaking we ship everywhere in the world. If you can select your country in the contact details, then we can ship products to it.
Although mostly you’ll have no hidden charges, some countries charge import duties and taxes over your order. We know that for orders under the $800 in the US there are no additional charges. The same goes for any order within the European Union. For other countries please consult your local customs website to check how they handle importing electronics. In case you need to prove that there is no import tax on Beam you can make use of the following HS code for Projectors with automated data processing: 8528.6100.90
Beam has been through various safety tests that are required to export it all over the world, so you can be sure it’s completely safe. Beam is compliant with the Basic Safety Assessment and the Low Voltage Directive. It has CE and FCC certification.
Yes, Beam has CE and FCC certification.
Beam is designed and evaluated to the latest safety standards in the field of Consumer Electronics. In order to enjoy Beam for a long time and ensure safe usage of Beam it is important that safety instructions marked on the product and in the documentation are followed.
The Beam Remote app on iOS and Android uses sockets to connect to a Beam on your home network. It searches for Beam devices with a port scan and then tries to connect the socket. The scan is performed in the same subnet that Beam is on. The same goes for the webinterface, but the difference is that the website www.controlmybeam.com reconnects you to the local IP address of a Beam on your network and uses websockets. Beam uses port number 1346 and 1347 for the web interface so make sure they are not blocked by your network. The Beam Remote uses 13456 and 13457 to connect to Beam.
You can update the Beam software with the app “Check Updates” on Beam. The changelogs of the firmware can be found here: http://beamlabsinc.com/changelogs/. All other Beam apps like the Beam remote or Beam Weather can be updated through the Google Play Store.
This page allows you to view Beam’s socket protocol.Give me more information
Beam is a smart and powerful projector and LED light that fits in any light socket. Beam is equipped with an smart computer that runs on Android. It can be controlled remotely via the iPhone or Android Remote apps. If you don’t have an iPhone, iPad or Android device, you can control Beam via controlmybeam.com.
For more information about Beam, check out this page.
Beam of course! But also a quick start manual and a power cord that you can plug in a socket, so you can place Beam on a flat surface.
You can control Beam with the iOS app (iPhone and iPad), Android app (smartphone or tablet) or with any device that has a web browser, like Windows (incl. Phone), Mac or Linux. Go to beamlabsinc.com/apps to check out our apps.
You can also control Beam with a Bluetooth mouse and keyboard to enjoy its full potential. Next to the standard Beam functionality, you can even do more with third party apps, like Team Viewer to mirror your Windows screen, DLNA server apps to send media to Beam and lots more.
Beam has an E26/E27 thread. But this can be easily converted to any light socket connection, by using an adapter (e.g. gu10, E14). These adapters are widely available online (just search for “E27 to “x” adapter”) or at your local hardware store.
Yes! Beam has 24 power LEDs to brighten up your room. It has a brightness that is comparable to a 30W normal light bulb.
You can switch between standby, projection and the light mode with either the app or the button on Beam. And Beam fits into any light fixture with an E26/E27 thread, so also in that nice standing lamp you might have next to your couch.
Yes, Beam also works on dimmable light sockets. However, you have to turn the dimming switch fully open.
Beam is actively cooled by a slowly rotating, very silent fan, so it doesn’t get hot. The fan only switches on when Beam heats up, so in standby you will hear absolutely nothing.
No, ‘always on’ means it goes into standby mode when not projecting. In standby mode, Beam only uses around 4 Watts. That is half of what your TV set-top box uses when it’s on standby! When it is projecting it only uses around 10 Watts.
Nope. Beam is totally silent. During development we made this one of our focus points. Beam has a LED projector and therefore requires less intensive cooling than traditional lamp projectors. It currently uses a low RPM, very silent fan. This means you can hardly hear the difference between on or off.
Yes. You can easily send your desktop screen to Beam if you install a VNC viewer or TeamViewer application on it. If you use Apple’s Airplay, you can mirror your iPhone or iPad screen.
Yes, any and all of your bluetooth devices can connect with Beam.
Yes, yes and yes! As long as they have Bluetooth. You can even connect them at the same time to Beam, while you use the app to control it!
Beam works pretty much the same as any other Android device. So if you currently can stream from an Android device to your speakers, that this is also possible with Beam. For example, if you have a Sonos speaker, you can stream music from Beam with the Sonos app.
However, because of the endless amount of apps and the large amount of different speakers that are available, we cannot absolutely promise you that your specific setup will work.
It scans the WiFi network for familiar devices. A device is familiar once you’ve used the app to control it.
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For technical questions and help with troubleshooting, you can send us an e-mail at email@example.com.